Next Year IPH Servis Morava Will Celebrate the 30th Anniversary Since the Beginning of Entrepreneuri
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Václave, vy jste novou posilou týmu vedoucích
realizace. Jak se vám v IPH daří?
Daří se mi dobře, protože tým kolegů mě přátelsky při-
jal a spolupráce se odehrává na vysoké odborné úrov-
ni. V předchozím zaměstnání jsem byl v roli odběratele
servisních služeb, takže je pro mne zajímavé být nyní
na straně těch, kteří tento servis naopak klientům nabí-
zejí. Mám pětadvacet let zkušeností v údržbě strojních
zařízení v energetice – z tohoto důvodu to pro mě po
technické stránce až tak velká změna není. Momentál-
ně se stále seznamuji se zákazníky a jednotlivými za-
řízeními. Práce v IPH je zajímavá, probíhá pokaždé na
jiném místě a řeším různorodou problematiku údržby
technologií. Musím si poradit za všech okolností, ale
vím, že na to nikdy nejsem sám.
Václav, you are the Head of Realization Team newest
addition. How are you faring at IPH?
I believe that I am doing quite well thanks to the fact
that my colleagues welcomed me with open arms and
our cooperation together is kept on a professional
level. At my previous job, I often took on the role of
the customer when it came to servicing, therefore
it is interesting for me to now take on the position
of someone that offers this service for others. I have
25 years of experience in machinery maintenance
within the field of energetics, which means that
technically, this job is not that much of a change
for me. Currently, I am getting familiar with our
customers and each of the individual devices we
service. My work at IPH is very interesting because
I go through a lot of different settings and I am
met with a diverse roster of problems pertaining to
technology maintenance. I have to be prepared for
many different scenarios, but I am reassured to know
that I am never facing them alone.
Václav Dobrovolský
vedoucí realizace
Head of Realizaon Team
Next Year IPH Servis Morava
Will Celebrate the 30
th
Anniversary
Since the Beginning of Entrepreneurial
Acvies by Ing. Pavel Halfar,
the Company’s Founder
Professional consulng was supplemented by other acvies, including assessments of the
technical state of devices, proposals for repair scopes, and the determinaon of technological
procedures, all in the elds of engineering and energecs. This list of services was later expanded
further to include the servicing and maintenance of devices primarily designed for cleaning heat
exchanging surfaces, which directly impact on emission levels.
Today, the company is based in its own facility in Baška,
and has expanded its operations to include production.
The company’s range of activities is still closely related
to the delivery of boiler fuels, flue gasses, cleaning,
compensator delivery, sealing flaps and single-purpose
machines. The company’s growth is directly tied to
the professional development of its nearly 40 employees,
most of whom are service technicians and contract
implementers. These individuals serve as the hands and
face of the company. They visit customers to understand
their needs and requirements, diagnose issues, propose
solutions and address defects. Each contract is overseen
by a Head of Realization team, who takes on the role of
an IPH salesperson when communicating with customers,
diagnoses problems, determines appropriate technological
procedures for solutions, resolves issues, ensures
the functionality of the devices, completes audit reports
and assembly logs, and handles other essential tasks. IPH
currently employs 5 Heads of Realization team, and below,
you can find a brief introduction from each one of them.