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Driving Innovation in Small and Medium Businesses

“Don’t wait for the storms of your life to pass. Learn to dance in the rain.” – Steve Jobs

Small and medium-sized companies have many options which allow them to grow and push their business to the next level. One of these development paths is the systematic innovation of products and services. This method allows entrepreneurs to handle trying times and changes that affect their futures.

Within our company the innovation process, with which we direct the future of our business, is placed on the same pedestal as operative processes that earn us money in the present.

One of the core activities of our innovation process is the August Innovation Week. We use this workshop as an opportunity to go through new developments in the market and discuss those which we, as a company, are able to grasp and effectively work with. In processing specific themes we make use of the so-called Lean Canvas method, thanks to which we reach a clear definition of the problem we are trying to solve, and for whom we are solving it for.  In addition to that, we also look for innovative solutions that offer our customers the highest possible added value. It is in this way that we are able to analyze the financial plan of realization for certain products and evaluate the risks embedded in their development and market introduction.

The results of this process include a list of innovation intentions, which is then evaluated by a team of specialists who highlight priority goals. For example, this year we found 6 product innovation opportunities, 3 of which were determined to be priority goals. These were labeled as: students from schools, computer digitization and company culture within the walls of offices and halls. Our main success criteria was to develop products in a way which would truly solve the issues that our clients are facing.


One important aspect of our development approach is repeated prototype testing in real customer scenarios. We realize that only our customers can help us understand how to best adapt our product development to their needs. Our tests are conducted physically, as well as online, which allows us to lean on specific data points in our decision making. Another core activity in our innovation process is the January strategic workshop. As part of this annual event, we focus on revising and coming up with new strategies for company development. Products which have successfully entered the testing stage become strategic projects. New development teams are created, which take large strides in pushing the projects forward. Then, throughout the year, every month we share data about project advancements, put the final touches on finished projects and reach into our backlog for the next priority goal.

The methodology of our work in development always keeps us pushing forward and never leaves us lagging behind, so that we can be competent partners for our clients. This process of driving innovation is working well for us, and we adapt it to and help implement it into the operation of our clientele, which includes a range of small to medium-sized companies.


Lenka Chýlková

Managing and business director New Dimension, s.r.o.

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