Your IT Service Company‘s Goal Should Be Productivity and (2. strana)

BUSINESS bigger pressure is put on them from an organizational point of view. Otherwise, they would not earn their salary. What does it mean? If they don‘t have the support and relevant “tools,” they won‘t make it. No one is able to solve a hundred tasks written on A4 papers lying on the table at once. And information technology is the tool that enables quicker communication, finding context and entering data. It opens the door to a lot of other information and related activities. But everything needs to be perfectly interconnected and tuned up. Just as for the best sportsmen just performance is not enough, they need to have, for example, a well-waxed ski. Can you describe what consequences bad decisions in IT have on the company operations? It is simple. Bad decisions bring inefficiency, which consequently leads to bankruptcy. In case the inefficiency is just small, for example, 90% compared to standard, then the entrepreneur has to request a 10% grant. Only budgetary organizations can have productivity close to zero. All people working in business have to run the business at 100% efficiency, result + profit, from which taxes are paid so that we all are well-off. And for that, correct decisions in the field of IT are needed. How do you resolve problems that could lead to slowing a business down? Today, we “heal” information systems, computers, printers, networks, all these things related to IT ten times more quickly than hospitals do with human patients. If your colleague has a stroke, the ambulance will come in about fifteen minutes. But when some system “has a stroke,” we are informed about it in a minute, in three minutes we are working on the solution and within five minutes it is resolved. Modern means give us the possibility to treat robots more quickly than people. And I can say that we even “treat” them better. What is your opinion on the current situation, as almost everything is online today? Can it have some negative aspects? There are, of course, some negative aspects. If the person made money in the past, he/she had an excise duty once a year. Today, every company owner has that approximately four times a month. In some cases, when the “EET” system worked, he/ she had the duty the very second a transaction was done. This means that the pressure from the state that wants to collect the money before the person has it is enormous. Because of that, you need to have functioning IT so that you can stack up not only against the competition, but also against tireless authorities. On the other hand, it is good that the state administration is digitalized and that all data reported to the state are transmitted electronically. It is great that the internet exists, because you can obtain relevant information very quickly. I also appreciate that machines in factories can be adjusted remotely, because the producer works, for example, in Italy. To wait for the technician to arrive would take a lot of valuable hours and it would result in an enormous cost, which is not realistic for a small company. Remote work represents a great saving of time, personnel, and capital resources. And what do we forfeit for this comfort? A virtually interconnected world can be dangerous, therefore, digital cautiousness of today‘s entrepreneurial generation is needed. Where is the Moravian-Silesian region in the field of IT compared with the rest of Czech Republic? The Moravian-Silesian region is very strong in industrial automation. When the regional politicians say that it is a region where something was smelted or mined, and that heavy industry is still the key one, they are speaking about the past. They got stuck in that past twenty years ago. Companies that have been established since 1989 in our region are big exporters of smart technologies to foreign countries. Also, we need to remember that, in our region, we need to keep jobs for 300,000 people, but not all of these employees are people that could work in IT and similar demanding fields. So we need to maintain those sectors of classic machine production, but that which is industrially automated. Therefore, we need brave entrepreneurs who want to create big things and pay people for everyday prospective work-not just startups with freelancers who are speaking about challenges. Thank you for the interview. Text: Šárka Kůrková, Kristýna Eliášová Foto: redakce, Tomáš Juřena www.ausys.cz POSITIV 4/2020 ǀ 33