REGION–KRNOV

Treat Your Customers

as You Would Want Them to Treat You

Květoslav Bašista concerns itself with engineering at the top level and, thanks to that, guarantees its

business partners the highest quality with a high degree of expertise. It is, therefore, no surprise that

many domestic and foreign companies are interested in Bašista products.

Mr. Bašista, your company was founded in 1991

and so belongs to one of the oldest businesses in

Krnov. Can you describe what the beginnings of the

Bašista company were like?

You are right, next year we will be celebrating the

thirtieth anniversary of the firm’s founding, so it can

be said that we belong to some of the oldest in Krnov.

Our beginnings were very difficult and complicated.

I stuck to my motto--If there is something you are

good at and you want to get somewhere in life, do it.

I realized that there was something that I am definitely

good at and, what’s more, I enjoy doing it as well, so

I did not give up.

I would hazard to say that altogether I had three

beginnings. The first one in 1991, and the second

in 1997, when floods struck our local area. After

the water levels dropped, I thought long and hard

about whether I should quit or continue, because

a large amount of our machines, electric motors,

transmissions, simply everything, was covered with

mud and shrubbery, so we had to clean everything

and bring it back to working order. Thanks to our

employees, however, we managed to get that done.

A couple years later, another problem surfaced: we

stopped receiving orders from Germany. In the end,

I found out that our German customer recontracted

all the simpler tasks to China. I was therefore faced

with a decision regarding the future of the company

and its direction in the long run. Finally, I settled on

engineering, as I had the feeling that demanding work

would stay in Europe.

That marks the story of the company’s conception,

but I think that choosing the right employees also

played a big role, as it is important to hire people that

are good at what they do. Today we have over seventy

employees, and all of them have families, meaning you

can say that around 300 people in Krnov are involved

or connected to the business.

Text:

redakce,

Kristýna Eliášová

there is something you are

“ If you want to get somewheregood at

and

in life,

do it.

”

Your products are in high demand. What is it exactly

that you are involved in and where do you export

your products?

Foto:

archiv firmy Bašista Here I would like to say that I am very grateful that

the demand for our services is increasing, and that

www.basista.cz the company was able to reach this level; it is no

104 ǀ POSITIV 4/2020

doubt the result of precision and quality. When these

conditions are met, the customer is then satisfied.

Our main customer is a German company, and to be

completely honest, their products are very appealing

to me. Beautiful parts and wonderful products; they

really have a good future ahead of them. They provide

us with a variety of possibilities--from locksmith work

to welding, machining, turning and milling. I do not

want to go too far into the details, but I am definitely

happy to be able to cooperate with them like this.

In the past, we also had a strong business relationship

with Denmark, although that has faded a bit recently.

Currently, aside from Germany, we also export to the

Netherlands--although not as much. We are unique

in that our greatest concern is quality, and in order

to maintain it 100%, we purchased 3D measuring

tools. The customer therefore receives their parts with

a measuring protocol. It may also be for this reason

that we are gaining popularity.

We know that you support a lot of organizations

in Krnov. Could you introduce us to some of these

activities?

Over the course of three years, we managed to

build a close cooperation with multiple Industrial

schools. There was a big gap that we had to cross,

and I cannot imagine that our company would exist

without a connection with, for example, industrial

high schools. We also work with regular high schools

and elementary schools not only in Krnov, but also

in Bruntál. Since there is a desperate lack of qualified

employees, we also support adult education. We

promote the study of technical fields at elementary

schools. I believe that it is very important in our field.

We also have a connection to the Tomáš Nedbal

Education Map. It is a very extraordinary project in

the Czech Republic. We were even approached by

the Central Bohemian Region with a request to use

the know-how of Tomáš Nedbal, and they showed

an interest in modifying the project for use in their

region.

We try to be present at many different occasions.

We actively take part in cultural and sport events.

We financially support the Lichnov children’s home

with the amount we raise at the raffle of our annual

Christmas party. We also sponsor a hospital. In short,

we look for places where we can get involved to be

helpful.

Thank you for the interview.