Your IT Service Company‘s Goal
Should Be Productivity and Simplicity
AUSYS was established in September 1997. Soon it will recognize twenty-five years of service in the
field of information technologies, focusing on system integration and IT outsourcing. Petr Šebesta,
the company‘s CEO, adds, “I dare to say that we are able to resolve any problem in this field for our
clients. And this is not the only thing. We help companies to survive in an extremely dynamic market.
In short: our mission is to increase the productivity of the companies through IT.”
How much has the importance of information
technologies in company processes changed over the
twenty-five years of your company’s existence?
There was not a big change from the physical point
of view. Twenty-five years ago, you still had a screen
on your desk, a keyboard in front of you, a mouse
next to it and an operating system in your computer.
But radical changes happened in the economy of its
operation. Back in the day, the person‘s salary was
three thousand Czech crowns and the computer cost
a hundred thousand. Today, the employee‘s salary is fifty
thousand Czech Crowns and the computer costs twenty
thousand. This means one thing: the PC has become
a completely common tool; no desk in the office can be
without it. And because of that it is seen, unfortunately,
as “administrative costs” that have to be minimized.
Previously, the field of information technologies was seen
from the scientific point of view. Today, a company‘s
management sees IT as an essential part of company
processes, but does not understand its importance in
the sense of profits--as it is understood with trade, for
Our company considers information technology to
be the means that participate in the production of
value as well as machinery, material or people. And
the importance of IT in company processes should
correspond with that. Unfortunately, it is normal for
many managers to pay a million for a company car, but
not for a quality information system.
Can you describe what services you offer your clients
and why professional support is important in IT
We try to help them with the productive deployment
of IT and the organization of related work more than
“just” with the resolution of technical problems during
operation. A bigger part of our work is the solution of
organizational issues related to the deployment and
economy of IT operations.
We want to be seen by our client more as partners for
company development than just a technical service for
computers. Only such a form of professional support will
bring companies an increase in productivity through IT.
Do you think it will be possible to run a company
without the substantial use of information technology?
Such companies have mostly already disappeared from
the market--ten years ago. Some of them “somehow”
survived even with “half-working” IT, but they use mostly
stolen products. They didn‘t pay for any software or
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services, everything is cracked, and therefore also
outdated. They still work somehow, but just barely.
Those who pay for all these items need to focus on
productivity to survive. If not, they will fall into the area
where they won‘t be able to pay the licenses for SW and
related services, so they will have to use tools intended
for home users or school kids.
This is why it is necessary to demand a productivity
increase from IT. And for that it is not enough that the IT
just works. Most importantly, its optimal connection to
other company processes must work well.
Productivity increase is therefore the reason why
companies should strive for the largest interconnection
between their company processes and IT possible?
Yes. In the past, everyone focused on one task. They did
it and when they got it done, they rested for a while and
then continued. Today, a generation has grown up which
is capable of solving multiple tasks in parallel. They can
transfer from one to another and adapt very quickly. Much