Where There’s a Will, There’s a Way (2. strana)

INTERVIEW Where There’s a Will, There’s a Way Ing. Pavel Halfar, Ing. Yvona Halfarová the client. I can say that each of our job orders is unique. We meet our clients’ demands thanks to the great expertise of our employees. We prefer complex and high-quality solutions. This helps us promote the strong brand name. In over a quarter century of operations, you must have experienced some failures as well as victories. Which of your achievements would you like to emphasize? My top priority is a happy customer, followed by the progress of the company and the growth of our employees. Having all of these is a most positive achievement. Just today we received an email from a long-term client thanking one of our service technicians for a job very well done. His mindfulness and observation prevented further damage to bypass dampers. Your company is at the point where the family is stepping back from their executive positions. What exactly does this mean for the operations of your business? Do you collaborate with external advisors? If so, what is your experience? Our small family business has grown quite large. We have defined the processes and competences within the managerial team. However, nowadays there is little prospect Mrs Yvona Halfarová is a manager at IPH Servis Morava, s.r.o. Her motto is “where there’s a will, there’s a way.” The technical/ trading company which she manages with her husband,= has been in operation for twenty-six years, and Mrs Halfarová has always enjoyed looking for the best ways to achieve her aims, overcome obstacles, and celebrate the results and achievements of good work. She introduces us to the story of a family enterprise, fulfilling the company’s vision, and her favourite places in the Beskid Mountains. in me and my husband leading the company alone. We have been the chief executives for much too long; we feel a certain kind of weariness and maybe even inertia. We must go on and grow, we want a successful future for our company. We knew that this would be a crucial step, definitely not a simple one, and quite a sensitive matter, too. We therefore asked our partners in education, New Dimension, s.r.o. Their managers and other representatives of the company have actively been helping us achieve the transformation for about three years. Their views as outsiders bring a significant drive to the transformation. An insider much too often does not see or understand some issues. Now we already have a management, a managing director, a strategy and its components. We are getting used to our role as authorities who are not part of the daily administration but control the enterprise from a proper distance. I know that your family company emphasizes helping others, especially children. Will you tell us a few words about social responsibility? And what about your connections to the Beskid Mountains? Which are your favourite locations? We consider social responsibility extremely important. Responsibility for the environment is in fact a great part of our enterprise: we supply our clients with components which minimize undesirable emissions. In the social sphere, we try to help wherever we can. We have lately been regularly sponsoring purchases of new vehicles for, for example, a seniors home or a foster home for children in need of special treatment. We cooperate with the Dobrý anděl and Bona Helpo foundations. We have sponsored the new type of Babybox at the hospital in Frýdek-Místek, and we cooperate with the Village Council in Baška. I am very happy that our employees also participate in charitable activities, too: they organized Lots of Socks/Down Syndrome Day. We live and work in the mull of the Beskids, therefore we simply must support regional producers and services. We love visiting locations with a distinct atmosphere and lovely views, and the Beskid Mountains really has a lot of both. My husband and I enjoy kickbiking, so you may often see us on the trails on Čupek, but we also go hiking, often to the top of the queen of the Beskids, Lysá hora. Thank you for the interview. POSITIV 2/2020 ǀ 15