The resort, located in the very heart of
the Beskydy Mountains, offers a wide
range of sports and relaxation activities.
However, you also organize social events
and corporate meetings. What kind of
clients use your services the most?
It is the versatility of our resort and its
unique location in the heart of the Beskydy
Mountains that attract a variety of clients.
During the work week our clients are mainly
companies that organise congresses,
conferences or team building activities
that are focused in various fields - e.g.
medical, technical, construction, legal or
academic. However, during the weekends,
holidays and vacations, the hotels are filled
with families accompanied by children, as
well as mountain enthusiasts seeking to
recharge and replenish their vital energy in
the mountain surroundings.
What are the future plans for expanding
We have numerous plans for expansion,
which can be described as at least a few
A4 papers worth of ideas. However, our
current focus is on renovating specific areas
of the hotel. After years of operation, we
have identified priorities that require our
immediate attention. Additionally, ensuring
the sustainability of our business in relation
to the environment is an integral part of
our plans, which is particularly important in
the heart of the Beskydy Mountains.
How do you balance your role as
a resort manager with your family life?
What are the main challenges you face
in managing such a large facility?
That question could probably be best
answered by my wife and daughter. For
me, the undeniable advantage is that my
wife is also in the hotel business. She is
well acquainted with all the managerial
pitfalls through her own experience
in the hotel industry, which is why
I am spared many questions. For over
twenty years, I worked as a manager
in Špindlerův Mlýn. Therefore, when
I had the chance to „come home“ to
the Beskydy Mountains, it was welcomed
very positively. Finding balance between
work and rest is a universal challenge for
managers, where sometimes work takes
precedence and sometimes rest becomes
the priority. Working in the hotel industry,
as I often emphasize to colleagues and
in interviews, is, in my opinion, a mission
to ensure the happiness and satisfaction
of the guest. These feelings bring about
the necessary joy that is most important
for my work and motivation. There are
many challenges, to manage the operation
of the resort on many levels - personnel,
technical, economic, material matters but we do as best as we can. I hold on to
my daily energy, which I then pass on
to my colleagues, so that every day is as
productive as possible.
An integral part of the resort concept
is promoting exercise and providing
optimal conditions for physical activity.
Are you personally involved in sports
and an athlete yourself?
Sport is an integral part of our resort, there’s
no doubt about that. However, I think
that the saying „the blacksmith‘s mare
walks barefoot“ perfectly describes me.
While I enjoy recreational skiing,cycling,
and have previously played squash and
handball as a youth, my role as a manager
has kept me busy with computer work and
the demands of the hotel business. Time
seems to fly by faster than we would like.
Mr. Hapl, thank you for the interview.
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