STYLE

The resort, located in the very heart of

the Beskydy Mountains, offers a wide

range of sports and relaxation activities.

However, you also organize social events

and corporate meetings. What kind of

clients use your services the most?

It is the versatility of our resort and its

unique location in the heart of the Beskydy

Mountains that attract a variety of clients.

During the work week our clients are mainly

companies that organise congresses,

conferences or team building activities

that are focused in various fields - e.g.

medical, technical, construction, legal or

academic. However, during the weekends,

holidays and vacations, the hotels are filled

with families accompanied by children, as

well as mountain enthusiasts seeking to

recharge and replenish their vital energy in

the mountain surroundings.

What are the future plans for expanding

your services?

We have numerous plans for expansion,

which can be described as at least a few

A4 papers worth of ideas. However, our

current focus is on renovating specific areas

of the hotel. After years of operation, we

have identified priorities that require our

immediate attention. Additionally, ensuring

the sustainability of our business in relation

to the environment is an integral part of

our plans, which is particularly important in

the heart of the Beskydy Mountains.

How do you balance your role as

a resort manager with your family life?

What are the main challenges you face

in managing such a large facility?

That question could probably be best

answered by my wife and daughter. For

me, the undeniable advantage is that my

wife is also in the hotel business. She is

well acquainted with all the managerial

pitfalls through her own experience

in the hotel industry, which is why

I am spared many questions. For over

twenty years, I worked as a manager

in Špindlerův Mlýn. Therefore, when

I had the chance to „come home“ to

the Beskydy Mountains, it was welcomed

very positively. Finding balance between

work and rest is a universal challenge for

managers, where sometimes work takes

precedence and sometimes rest becomes

the priority. Working in the hotel industry,

as I often emphasize to colleagues and

in interviews, is, in my opinion, a mission

to ensure the happiness and satisfaction

of the guest. These feelings bring about

the necessary joy that is most important

for my work and motivation. There are

many challenges, to manage the operation

of the resort on many levels - personnel,

technical, economic, material matters but we do as best as we can. I hold on to

my daily energy, which I then pass on

to my colleagues, so that every day is as

productive as possible.

An integral part of the resort concept

is promoting exercise and providing

optimal conditions for physical activity.

Are you personally involved in sports

and an athlete yourself?

Sport is an integral part of our resort, there’s

no doubt about that. However, I think

that the saying „the blacksmith‘s mare

walks barefoot“ perfectly describes me.

While I enjoy recreational skiing,cycling,

and have previously played squash and

handball as a youth, my role as a manager

has kept me busy with computer work and

the demands of the hotel business. Time

seems to fly by faster than we would like.

Mr. Hapl, thank you for the interview.

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